Work Specification for NAEGA Administration
Purpose
- To maximise membership
- To ensure effective communications between members, branches and board
- Implement robust invoicing and credit control systems
Work Specification
1 Membership
- Respond to members requests within 3 working days
- Send out information/application packs
- Re-route emails and telephone calls appropriately
- Ensure there is adequate supply of materials for members packs
- Produce up to date MI of members monthly
- Ensure all members details are current and changes recorded on system
- Out of office messages on email and telephone as appropriate
- Membership card and form 2 sent out within 5 working days of cash receipt
- Ensure local branch details are up to date on website - check monthly
- Quarterly reports to board
- Reports to branches on request
2 Communications
- Circulation of board meeting paperwork, eg minutes, agenda, discussion papers
- Liaison with external organisations for production of N&V, Website maintenance and conference organisation
- Ensuring a good supply of stationery is readily available for board and branch
- Maintenance of database (Access relational) used for recording memberships renewals and payments
- Monthly reports of members details to branches to support branch activity
- Members mailing details to internal and external bodies eg N&V, Conference Planning, in compliance with DPA
- Notify branches of new members to ensure they can send local information
- Updating and Maintenance of Company filing system
- Monitoring of NAEGA representation on other professional bodies and groups
3 Financial Controls
- All membership renewals sent out by 31st Dec each year
- Reminders sent monthly to ensure good cash flow
- All income recorded and banked within 5 working days of receipt
- Monthly reports of membership renewals sent to treasurer monthly
- Final warning letter sent and all non-payers written off 30th June each year
- All requests for expenditure to be passed to treasurer for consultation at F&GP Committee
- All invoices to be sent on to treasurer for payment
Closing date for applications is 30 September 2004
Contact NAEGA
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